
Higher scores indicate more effective communication than lower scores. Addiction Medicine Adolescent Medicine Adult Reconstructive Orthopedic Surgery Adult, Child/Adolescent Psychiatry Allergy & Immunology Anesthesiology. 3, 1955 photo shows the 'new' library at. The original caption says, 'hospital directors believe ranch houses will give more warmth to nurses' home life.' Harold Revoir, Chicago Tribune. Patient Experience Medical Surgical ICU Yes Cardiac ICU No. May 4, 1954: Jean Galloway, left, and Charlotte Davis leave their new home for duty at Highland Park Hospital on May 4, 1954. Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient will need to be readmitted to the hospital.īased on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively this hospital communicated with patients about the help they would need after discharge relative to patients’ perspectives of how effectively other hospitals communicated with their patients. Josephs Hospital-Highland in Highland, IL is a general medical and surgical facility.

The measure also summarizes how often patients reported that they were given written information about symptoms or health problems to watch for during their recovery. Staph bacteria are common in hospitals, but Methicillin-resistant Staphylococcus aureus (MRSA) is a type of staph bacteria that is resistant. The Communication about Discharge measure summarizes how well the hospital staff communicated with patients about the help they would need at home after leaving the hospital.


Patients’ perspectives of care are an important part of patient safety.
